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Return to shopShipping Policy
House of Hariora is committed to delivering your jewellery safely and efficiently. Every order is carefully packed to ensure it reaches you in perfect condition.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. During festive seasons or special launches, processing times may be slightly longer.
Delivery Timeline
Most domestic orders are delivered within 3–7 business days depending on your location. Delivery timelines may vary for remote locations or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, are calculated during checkout before payment. Promotional offers may include complimentary shipping on eligible orders.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation along with a tracking number via email to monitor your delivery status.
Failed Deliveries
If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the shipment may be returned to us for further assistance.
Damaged Packages
If your package arrives visibly damaged, please notify us within 48 hours of delivery and share photographs so our support team can assist you promptly.
Shipping Support
For any questions regarding your shipment or delivery, our customer support team is happy to assist you.
Website: houseofhariora.com
Email: contact@houseofhariora.com